Our Help Desk offers Live Technical Support where we can remotely control your computer to help troubleshoot an issue or problem you are experiencing.

The link below provides a secure method of controlling your computer remotely while an agent talks to you over the phone.

You must currently be speaking with a Help Desk Analyst before utilizing this link. Our agent will assign an access code to you. If you are a Medline customer please dial (800) 216-5954.